Introduction

Welcome to Shop Around (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website or services, you agree to the terms outlined in this policy. If you do not agree, please do not use our website. We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA) and applicable South African data protection laws. 

Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website or services. This may include:

  • Name
  • Email address
  • Contact information
  • Billing information

We may also collect non-personal information, such as IP addresses, browser details, and usage patterns, to enhance the functionality of our website and improve user experience.

How We Use Your Information

Your personal information may be used to:

  • Process and fulfill your orders

  • Personalize your experience

  • Communicate with you regarding purchases, updates, or promotions

  • Improve our website, services, and customer support

  • Comply with legal and regulatory obligations

All processing is done in line with POPIA’s requirement for lawful, minimal, and purpose-specific data usage.

    Disclosure of Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

    We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

    Your Rights Under POPIA

    You have the right to:

    • Access the personal data we hold about you

    • Correct or update inaccurate or incomplete information

    • Request deletion of your information (within legal and transactional limits)

    • Object to the processing of your personal information for direct marketing

    • Withdraw consent at any time

    To exercise your rights, contact us at support@shop-around.co.za.

    Disclosure of Your Information

    We do not sell or rent your personal information.

    We may share your data only with:

    • Trusted service providers (e.g., payment processors, courier services, website hosts) under strict confidentiality agreements

    • Regulatory or legal authorities, if required by law

    We ensure that all third-party service providers handle your data in compliance with POPIA.

    Security

    We implement administrative, technical, and physical safeguards to protect your personal data. These include:

    • SSL encryption for data transmission

    • Secure payment processing via trusted gateways

    • Limited access to personal data internally

    However, no online system is 100% secure, and we cannot guarantee absolute protection. You share data at your own risk.

    Cookies

    Our site uses cookies to enhance your browsing experience. These may collect anonymous data to:

    • Remember your preferences

    • Monitor website performance

    • Deliver targeted content or ads (where applicable)

    By using our website, you consent to our use of cookies in accordance with this policy. You can adjust your browser settings to manage cookie preferences.

    Third-Party Links

    Our website may contain links to external websites. These third-party sites have separate privacy policies, and we do not accept responsibility for their content, practices, or services. We recommend reviewing their privacy statements before interacting with them.

    Changes to This Privacy Policy

    We reserve the right to modify this Privacy Policy at any time. Any changes will be effective Immediately upon posting on our website. Your continued use of our website or services after the posting of the revised Privacy Policy constitutes your agreement to the changes.

    Contact Us

    If you have any questions regarding this Privacy Policy, please contact us at info@shop-around.co.za.