E-Gift Card Policy

1. Introduction:
Shop Around offers electronic gift cards (“e-gift cards”) as a convenient way for customers to gift and shop online.

2. Purchasing E-Gift Cards:
E-gift cards can be purchased on our website or through authorized channels. Customers can choose the card value and include a personalized message.

3. Redemption:
E-gift cards can be redeemed for merchandise on our website only. They cannot be redeemed for cash or used for in-store purchases.

4. E-Gift Card Delivery:
E-gift cards are delivered electronically to the recipient’s email address provided during the purchase. Customers can schedule the delivery date in advance.

5. E-Gift Card Expiry:
E-gift cards are valid indefinitely.

6. Lost or Stolen E-Gift Cards:
Report lost or stolen e-gift cards to our customer service immediately. We may, at our discretion, replace lost or stolen e-gift cards with proof of purchase.

7. Refunds for E-Gift Cards:
E-gift cards are non-refundable. In case of a refund for a purchase made with an e-gift card, the amount will be refunded to the original e-gift card.

8. Combining E-Gift Cards:
Multiple e-gift cards cannot be used for a single purchase. E-gift cards cannot be combined with other promotions or discounts unless explicitly stated.

9. Non-Transferable:
E-gift cards are non-transferable and can only be used by the intended recipient.

10. E-Gift Card Balance:
Customers can check their e-gift card balance on our website or by contacting customer service.

11. Fraud Prevention:
Any suspected fraudulent activity related to e-gift cards will be investigated, and appropriate action will be taken.

12. Changes to Policy:
Shop Around reserves the right to modify this e-gift card policy at any time. Changes will be effective upon posting on our website.

13. Contact Information:
For assistance with e-gift cards, customers can contact our customer service at support@shop-around.co.za